Reviews

"Sherri is the best physical therapist in town. She is so knowledgeable and has been so patient with me through this ordeal. I can't thank her enough. "

"From the moment I entered TROXELL PT I was treated will extreme professionalism, respect and compassion. They staff listened to me and addressed my concerns. This was my first experience with physical therapy and I couldn’t ask for anything more. Thank you to the entire staff!!! "

"From my initial appointment to my last, I felt relaxed and welcomed. The staff made sure I was doing the exact exercises to safely improve my condition after surgery. Highly recommend everyone in need of physical therapy head to Troxell. "

"Very amazing staff. Everyone is very nice and accommodating. I was able to be scheduled at good times for me. "

"Wonderful experience! Sherry tookone look at me and noticed my walking patterns, cane usage was incorrect. We together got to work on my knee and hip. I felt my needs were being met and my physical therapy was tailored for me. Thank you Sherry and your experienced team for listening and focusing my treatment. "

"They were great. Sherri quickly diagnosed my problem and she developed exercises to help me. Natalie worked with me and developed new exercises too. They were both so kind, informative, easy to talk to and made physical therapy fun. I was trading riddles back and forth with the staff and they had some good ones too! Wayne and I exchanged friendly banter back and forth about a variety of topics. They made my experience fun and enjoyable. One of the PT assistants said you’re already in pain so we want to make it fun and you get better. That sums it up! I know I am going back next time I have an injury. Sherri even helped me on another minor problem I was not seeing them for. I can’t think of another way to start my day than by seeing everyone at Troxell PT! I will miss you all!"

"The whole experience was great. I was worked hard, as I should have been. At the same time, I was not pushed so hard that I hurt (uncomfortable at times but not hurt!). The staff, especially Moria, always showed great concern, compassion, and respect. Sherie and Wayne, the owners, are of equal character. It is probably odd to say this but I looked forward to every appointment. I strongly recommend Troxell Physical Therapy to all who have a need for their services."

"They were polite and good with patients"

"The staff was amazing and provided the support one would appreciate. They constantly checked in and also made sure the facility's equipment was clean. The therapist as well as the other staff were also very well educated on the anatomy of the body related to their physical therapy exercises. I was able to see an improvement with them within a couple of weeks!"

"For nearly 70 years, from high school and college sports, briefly coaching high school swimming and working out fairly regularly for all that time, I thought I knew a lot about getting and staying in shape. But I learned a whole lot more from Wayne, Sheri, "Mo," and the rest of the Troxel team. Yes, Troxel's entire team is amazingly educated in how the body works. And if one pays attention, one can learn from Troxel ever more about staying healthy and active and fixing new and old physical damage. "

"I really enjoyed the physical therapy they’re very professional caring and attentive to your needs and how you feeling. Highly recommend"

"I have gone to them for a couple of years now for various reasons. Each time they have helped me. The staff is very kind, courteous and knowledgeable. I’ve gone in in great pain and come out with the pain reduced or almost gone. Since my pain is chronic, it feels like a miracle. I highly recommend them."

"They helped me a lot I get around a bit more. The worker's have alot of patience very friendly That makes a difference to me."

"The best experience on my physical recovery thank you ."

"All staff is great and attentive."

"I have been going to Troxell for several years. The treatment is always good. The staff I well trained and professional. "

"Troxell Physical Therapy really helped me feel better. They taught me exercises that helped me get stronger. They greet me when I arrive and make me feel welcome. Their exercise machines are great. They are a working professional team. "

"Great service provider!"

"Love doing physical therapy here Best people so work here. They are nice and caring."

"I love Troxell physical therapy. They are very helpful ! "

"My back has been feeling a lot better after I started therapy at Troxell. They have great customer service and friendly staff."

"Troxell physical therapy has and are now more than ever, a very very special blessing in and to my life, from the way that they received me , to this very day, the way that they are great to me and even more the way that they treat me. THANK YOU ALL! "

"Excellent service and would recommend Troxell to anyone who needs therapy! "

"Love the place, if I somehow have another reason to come, I'd come again!"

"Came to troxell with persistent neck pain and they were so nice and welcoming. Great attention to patients, always take the extra time to make sure you understand the exercise."

"Very professional staff.highly recommended."

"I highly recommend troxell facility the staff is kind and helpful and very accommodating "

"Great people super clean facilities and great fun"

"Its great and easy kind friendly fun"

"Outstanding service and staff and owners are the best."

"Great people, great place. The place is very clean and the people are very informative and helpful."

"The staff here are awesome. They have been kind, caring and Patient with me. I would recommend them to anyone. There is also a peacefulness in the building. Very pleased."

"Everyone here is great. I have learned so much about my body and how to manage my pain through working out...win win for me!"

"Friendly staff! Great customer service, but most important they care about their clients. I was referred by a coworker who promised me they were the best in town, she was right I was not disappointed at all! I am a new client yet feel like Troxell family already! 🙂 Give them a chance and you will not be disappointed trust me. I never do reviews it is very rare hahaha that should tell you something. "

"Best physical therapy ever. I came here barely able to walk or sit and a few appointments later, I’m up and standing now. It’s absolutely mind blowing what a great physical therapy team can do for you! Troxell Therapy is the way to go! "

"I have been a client at two different times and both times my treatment was successful and the staff has been so personable "

"Natalie is impeccably knowledgeable. She not only cares about you but works with you to get back to the lifestyle you enjoy. Absolutely amazing experience "

"I like coming to therapy ! They have helped me so much after I got my surgery. Alex and Perla are the best ! "

"Nice to have a good therapy office in town. "

"The Troxell crew is the best! My knee was stuck after ACL and meniscus surgery. They fit me in right away and went to work. They were able to get my knee back on track. Every single employee is amazing. They make hard work enjoyable and like visiting with friends/family. If you want an amazing and friendly team, choose Troxell for your therapy. I will be forever grateful for their help."

"Great staff."

"I love this place! There service is great! "

"Awesome place. Knowledgeable staff, friendly, just fabulous period."

"All the staff is very caring and thorough. Everyone really tries to help you understand what to do when you are at home."

"Muy buenas personas, muy amables."

"Great people, everyone is like family. "

"Very professional work."

"Friendly knowledge people."

"They do a good job."

"It's a great place. Staff is very friendly and welcoming. "

"Excelente servicio."

"I've been coming here since I was in a car accident. Every time I come in they help me with my pain areas so I can deal with my everyday pains. I can't function without them."

"Great staff. 10/10. Would recommend. I’ve been seeing a lot of progress with my recovery. "

"Great caring facility team and staff. Highly recommend."

"Muy buen trabajó."

"The best place to go for any therapy. I highly recommend this place."

"Excelente lugar para tomar las terapias."

"Great Staff! & Natalie is a great PT who has definitely helped my son?"

"Troxell Physical Therapy has been awesome! They are very upbeat and friendly. Everyone is very nice and optimistic. My physical therapist Natalie is great, she prepares me for sports by giving me specialized circuits. I would definitely recommend. "

"Great service and amazing people. "

"Really good place!"

"Best in Madera! Natalie has helped my injury so much! Perla has helped me as well! Great people, good service! Loved doing physical therapy here! "

"Only physical therapy spot that has actually helped my injuries."

"I am in from post op and so far my time here as been enjoyable. Everyone is very friendly and has been welcoming from my first day to now!"

"Very clean facilities. All of the staff are knowledgeable and friendly. They have helped me so much!"

"They are the best."

"Really helping with my leg (I had surgery)."

"Very helpful definitely would recommend."

"Right when I walked in I felt very welcomed, employees are very friendly. "

"I’ve been coming here for years now amazing people amazing atmosphere very friendly and great staff definitely would recommend coming here."

"Great staff, very friendly and fast. I highly recommend this place. "

"Great staff! Excerises that actually help! I even look forward to my therapy sessions. "

"Clean environment, not crowded, and great hours. Good place to get stronger and learn techniques to improve your well-being. "

"They are absolutely the best this is my third time here and all their staff is so respectful and kind. I would recommend Troxell to my family and friends."

"Yes it’s true, the best in town! Very comfortable place with great people! "

"Have problems with my neck and right hip. The staff was great. Worked hard to help me. Feeling much better. "

"Troxell staff is professional and considerate physical therapy. The only physical therapy place you will ever go to. I highly recommend them. "

"The purpose of this review is to formally and publicly commend Troxell Physical Therapy for the continued excellent service that they provided to me during my therapy visits. In my opinion, the level of service that extended to me was far beyond my expectation. I have never before written a review like this on an entirely unsolicited basis. However, in this case, I was impressed by the support and service provided by them. I can call them anytime and get a straight answer which is so important to me. Sherri Troxell and the rest of the staff, including the front reception women work as a team in getting my needs met in a timely and quality manner.  I felt that it was only right to go on record with my praise.  These people truly deserve it. In an era where exceptional one-to-one customer service excellence has virtually disappeared from our industry, the work that Troxell Physical Therapy did and does should be held up as an example for others to try and emulate. What particularly impressed me is the ease of contacting them on the phone or them taking the time to talk to me when I am asking questions. It appears that it was simply the team’s extraordinary commitment to excellence in customer service and support that motivates them to always go the extra mile. In closing, I believe that the entire team truly deserves to be congratulated and rewarded for providing customer service and support well beyond the expectations of any other company that I can think of. Thank you."

"I’m highly satisfied with Troxell Physical Therapy because they help me a lot with the problem I had. Right when you walk-in, very welcoming they make you feel comfortable. Everyone is very friendly and helpful."

"I highly recommend this place. They are very nice and helpful, and they feel like family. 100% recommend! "

"I love them there. They have helped me gain strength and helping me to relieve my pain. Super friendly and caring. "

"Wayne Troxell is a caring and considerate physical therapist. I became his patient shortly after his studies at CSU Fresno. So, we've known one another since 1994. I was either the first or second patient while he was interning. I've been referred to other PT's during my nearly 30 years as a teacher. Wayne's energy, commitment, and personality have been instrumental in my healing. Ever since I learned that I could request a specific therapist, Dr. Troxell has been my guy. The staff in Madera is warm and friendly. Dr. T's wife, Sherri is a physical therapist too. I've seen them at three different locations as the practice grew, and known them as friends with two children who are now young adults. There are many reasons to appreciate the Troxells. Wayne has taken care to fill his practice with clinicians like himself: compassionate, concerned, collaborative, and service minded. He and his staff are wonderful. And, yes; I fully recommend them."

"This is the only physical therapy place you will ever need. Sherri and her crew take such good care of their patients. The staff is super friendly and caring, they always go the extra mile to make sure all your needs are being met. I have been to other physical therapy facilities, none can compare to the knowledgeable and professional PT's here at Troxell. Thank you to both Sherri's, you are the best! "

"I was scheduled for 6 weeks of PT for my knee pain in the spring of 2021. Sherry and Natalie were extremely helpful and supportive so that I could function again. (I did the home exercises which helped my progress.) I was really impressed with their professionalism and the gym's cleanliness. Everyone helps in one way or another. They know what they're doing and they care about you. Thanks, everyone! I will definitely come back if I get into trouble."

"I've really enjoyed coming here to PT. I like how professional and friendly the staff is. They are a compassionate group of people. I have many health issues and when I let them know I'm having a really bad day they will ask my thoughts on what can I handle. This is vital for me when I'm dealing with an advocate on my body. They ask and listen. "

"I was a patient at Troxell Physical Therapy. Their office is very clean and they kept up with the Covid-19 mandates. I was very impressed with the staff. They are all very friendly and knowledgeable. They are patient and work with you. They have various equipment used for physical therapy. I saw improvement in my case; however, you need to keep in mind that it varies from case to case. I definitely will go back when I see that I need to. I do recommend Troxell Physical Therapy, one of the best places in Madera."

"All the staff members are really nice and considerate. They all act like family and treat their patients like family. I would recommend going to this place for PT. I also do the deep tissue laser therapy and it's great. "

"The staff at Troxell is very professional, knowledgeable and caring. I recommend Troxell to my family and friends. "

"I was a client for 9 months due to 2 knee surgeries. During this time Sherry, Julio and Natalie were rockstars. They were very understanding, compassionate and thorough. I'm a union laborer and my job requires a lot of strenuous work, awkward movements and stamina. I'm recovered and heading back to work tomorrow and owe it all to Troxell. Thank you'll and much."

"Luv the beautiful staff they are so encouraging and considerate motivate down to earth."

"Awesome staff. I was treated kindly and professionally. The PT was right on and I left new and improved."

"My back pain decreased significantly because of Troxell & Mohr (and his amazing staff). Jared and Ivan were my therapist and exercises coaches. Combined, they provided me the proper exercise tool kit to reduce my rhomboid back pain. They began their treatment by giving me beginner exercises to perform. Once they stabilized and strengthened my rhomboid area, they challenged that region by increasing the intensity of exercises. This alleviated my rhomboid pain tremendously. What helped as well was performing their mandated exercises at home (this is a must btw - you cannot expect to simply do two days of therapy a week and expect rapid results, please make sure to do the work at home folks!). Adding to the fact they worked on my back with massage therapy conflated with STIM patch treatment, I was back to doing computer work with minimal pain. All thanks to Troxell and Mohr (of course). And you cannot forget about Wayne Troxell, the wizard of physical therapy. He understands his trade with mastery, as well as how to train his therapists and friendly staff to help their clients achieve maximum efficacy for alleviating body pain. Five stars all the way!!!"

"My time at Troxell Physical therapy was amazing. The place was always clean, the staff members were always friendly and respectful. They never made me do anything I wasn't able to do. If the pain was to intense they had me stop. I totally recommend Troxell Physical to everyone that needs it. "

"Great people!!!! Very thoughtful of your needs and help with exercises highly recommend!!!!!! "

"Everyone here was so nice and helpful. I want to thank Sherri, Maria. Linda, Ivan and Josh for all contributing to the small successes I've made through this short process. I felt so comfortable with the staff and I learned so much about how to take care of myself at home. I hope to be back soon! Hands down best service around!"

"Troxell Physical Therapy is the best. The staff is very friendly and so helpful. They are dedicated in providing the best care for you. I am so grateful to everyone at Troxell Physical therapy. I am able to walk again with no pain. I will definitely recommend Troxell Physical Therapy to anyone who needs it. They are the BEST! "

"Troxell P.T is a good place to get your body back to being mobile. The staff and their assistant's are very knowledgeable and hands on when taking care of referred patients and they give 110% effort to make sure you are able and capable getting back to a more than normal and mobile lifestyle."

"I been receiving physical therapy for the past few weeks and when I say I thought I was losing strength to my right hand, I have regained lost strength. All thanks to my physical therapist Maria and the program she had planned out for me. "

"I have been so greatful for the helpfulness, care and attention I have been given. I really needed this therapy, and it helped me in more ways then I had thought it would. I am so greatful that I am healed yet I am sad that I don't have an excuse to keep attending. The Employees are so kind and have really made me feel like my pain matters, and that my wellness matters. "

"Not only was the staff professional they made treatment fun, and who doesn't need some of that in their lives these days. Wish I could go just to hang out."

"I don't know how to start this other than it's an amazing place. Amazing staff who are ready to help you with whatever it is you need. Extremely friendly and kind. The ladies at the front are super helpful and both are bilingual which is amazing! The Physical Therapists push you to do your best without actually hurting you which is great. I went in with pain and left painless. If you're looking for a place that will welcome you and help you to reach the best results then this is the place to go. From the first day all the way to the last, I left with a smile on my face. Again, extremely kind and professional staff. They keep it very clean too."

"I have received physical therapy at Troxell (and Mohr) for at least three different surgeries: rotator cuff surgery, a knee replacement and a reverse shoulder replacement. Over the past 12 years, Troxell has been my go-to physical therapy destination. They take care of their patients. They are professional. Their anatomical knowledge amazes me. What could be a very painful and dreary recovery from surgery Troxell therapists and associate therapists make enjoyable and fun. They are always upbeat and the music they play, while not always my choice, gets you going. While I have tried to refer friends to Troxell PT, they already know about them."

"Excellent staff with the highest customer service skills. Outstanding knowledge of the services they provide. Accurate, sensitive, and professional. They made me feel like a family member well taken care of during every session."

"This place is amazing. I came here for issues with my epidural into my spinal cord during delivery and I'm really hoping my insurance covers me for another month. The staff here are awesome and work well with you and know everything they are discussing with you. Can't say enough about this place."

"Thank You Troxell PT, Today was my 1st appointment. I was seen by Dr Troxell. I left knowing there is so much hope for my back. With Troxell's experience for strengthening my core without pain & my daily at home exercises. I'm looking forward to the quality of my life improving!"

"I have been going for awhile now and the staff is great and my therapist Maria is the best she is trying to teach me to walk again and we are doing great. Troxell is the only place for me. "

"My insurance denied my request for an MRI on my shoulder and sent me to Troxell for physical therapy instead. The staff was friendly, welcoming and very helpful, but the shoulder pain continued. Insurance finally agreed to an MRI to discover that I had a torn rotator cuff, torn labrum and bone spurs. After surgery, I went back to Troxell and again, was well received with friendliness and professionalism. The atmosphere is festive with music and great attention to patient's needs. The therapists were thorough, caring and helpful. My shoulder is now on the path to recovery. Thank you Troxell!"

"I love this place!! I have been here more than once for different injuries and surgeries and always get better. This is the best place with a friendly and helpful atmosphere. Try it, you'll like it!"

"Love the staff great place and offer support and encouragement."

"This place is awesome great staff and very helpful. I recommend them to my friends and family. "

"I really like the staff. And I think I'm gonna a lot of this."

"I love the friendliness and the atmosphere."

"They make you feel like you are supported by family by far the best people I've ever encountered."

"First appointment. Really good. The staff is wonderful."

"Absolutely outstanding service. I love that each time I came to have therapy everyone was professional and very friendly. Yall helped me get back to normal in record time and I am very appreciative of all you did. Never could I have asked for a better safer environment and professionals to work with. Thank you all for everything."

"Staff is amazing! Good vibes all the time! Treatment results are 100%!!"

"Very friendly individuals with great knowledge on one's specific case. Great environment to work in. Scheduling was also a breeze to set up. Overall great experience."

"I love Troxell Physical Therapy!!! The owner cares for people doing his best to lessen pain and help strengthen their bodies. I believe him to be a very unselfish guy who actually loves people. His employees are very helpful and knowledgeable and kind. I would go there every day if I could."

"I have been coming for physical therapy here for about a year and with the help and knowledge of these beautiful people, I have always left (maybe not the first visit) feeling better and stronger. The consistency of improvements I have made is a testament to my therapist's ability and skills. I highly recommend them to anyone who has a bit of something "out" or need help getting specific areas of the body stronger. I have had my C4-6 fused and my L4-S1 fused, they have done an amazing job keeping this 40-year-old up and moving. Thanks again. If there was a 6-star option definitely. ALOHA!"